Nokia announced it will deploy managed services for Telefónica Germany in a phased rollout scheduled to begin in September that covers the operators fixed and mobile networks.
The infrastructure vendor said the deal builds on an existing contract with Germany mobile operator E-Plus, which Telefónica Germany acquired in 2014. The agreement will see Nokia rollout a simplified management structure through Telefónica Germany’s entire mobile access, core, and fixed network operations.
Nokia explained that Telefónica Germany is responsible for 43 million lines in the mobile market alone, and serves over 48 million customer lines in total.
The vendor stated that it will work closely with Telefónica Germany as it conducts a network consolidation programme as part of a push towards becoming a fully converged service provider. Specifically, Nokia will provide real-time remote support for the operator’s network operations and back office, covering technical support functions including network monitoring, incident management and resolution, preventative maintenance, and change management backing.
J. Carlos Sampedro, Nokia’s head of customer business team for Telefónica Germany, said the vendor’s existing relationship with E-Plus had been a key element in Telefónica Germany’s decision to expand the contract throughout its network.
“We have already proven our managed services expertise and experience with the management of the E-Plus network,” he noted, adding that the vendor will “swiftly centralise support and ensure the highest level of network availability and quality,” for Telefónica Germany.
Cayetano Carbajo Martín, CTO at the German operator, said that deploying Nokia’s managed services throughout the company’s fixed and mobile networks “will allow us to simplify operations and enhance performance”.
Such improvements will enable Telefónica Germany to “concentrate on delivering an outstanding subscriber experience” in the country, Martin added.
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