Mobile operators in the UK are selling customers contracts that cost on average 130 per cent more than they need to, according to a "mystery shop" report commissioned by consumer group Citizens Advice. Average monthly tariffs recommended by phone staff were £23.16 (€29/$33) -- more than double the price of the most suitable tariff found by the Citizens Advice research (£9.89). While the organisation did not find evidence of mis-selling, it said sales pitches were focused overwhelmingly on phone brands, which meant not enough attention was paid to the actual tariffs. Release