Saudi telco assures VoIP service with Accanto
Mobily in Saudi Arabia will be using Accanto's iCSA solution to ensure a high level of quality and performance using VoIP technology.
The Accanto iCSA solution is able to proactively and on a real-time basis gather statistics on quality of services and associate it to subscribers.
This ability enables service providers to more efficiently monitor, report and troubleshoot, while exceeding customer service quality expectations.
Accanto's iCSA system is designed to achieve efficient and proactive problem detection and service quality and performance assurance through its non-intrusive, scalable and easily integrated platform