Telefónica Germany turns to Netcracker for better revenue management

Telefónica Germany beefed up its BSS capabilities through an expanded deal with Netcracker Technology, a wholly owned subsidiary of NEC.

The software company announced that Telefónica Germany is deploying an updated version of its revenue management product that will simplify and accelerate the rating and billing processes for the operator's B2B operations.

In a statement, Netcracker explained that the deal builds on a longstanding relationship with Telefónica Germany and that the renewal of its core services contract will enable the operator to continually optimise the performance of the revenue management set-up.

Netcracker product information explains that its revenue management product is based on a single, converged, platform and can assist operators in accessing new revenue streams by monetising LTE, VoLTE, cloud-based and virtualisation services.

The upgraded product runs across Telefónica Germany's hardware and databases, which Netcracker stated enables the operator to significantly improve the delivery of its B2B services and, in turn, improve the customer experience.

Telefónica Germany's B2B customer base comprises at least 48 million accesses, Netcracker said. The software company added that the BSS upgrade will enable the operator to quickly introduce new services to those customers.

Sylvain Seignour, VP of global sales at Netcracker, said that Telefónica Germany has been a customer of the software company for over 10 years and that the upgraded revenue management system provides the ability to "streamline and accelerate rating and billing operations."

Improving the efficiency of revenue management processes enables businesses to "introduce new opportunities for growth," Seignour added.

Kai-Uwe Laag, director B2B at Telefónica Germany, said the operator needed a revenue management system that can meet its need for a billing system that is "constantly changing and accelerating as new processes and technologies are introduced."

Laag said he was confident that the upgraded Netcracker system will enable the operator to "better provide the services which are highly demanded by our business customers."

For more:
- see this Netcracker Technologies announcement
- view the revenue management information page

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