Telefónica picks Intraway to monitor global mobile, fixed broadband network quality

Telefónica selected U.S.-headquartered OSS/BSS specialist Intraway to provide real-time monitoring of the quality of experience delivered by its fixed and mobile broadband networks.

The Spain-based operator called on Intraway to provide measurement and reporting systems covering over-the-top and other IP services on its global fixed and mobile broadband networks. Javier Gavilán Casado, technology and Planning director at Telefónica’s Global Chief Technology Office (GCTO), said the partnership will deliver “best in class capabilities” to the operator’s customers.

In a statement, Intraway said it will provide the service using its active probing system, which will provide Telefónica with real-time and historical information relating to customer experience performance covering over-the-top (OTT) and other IP services. The company said its system has a proven five-year track record among leading communication service providers (CSPs) in the Americas.

Intraway explained that its probing system will offer Telefónica a unified view and detailed key performance indicators covering its multi-vendor access networks and backhaul networks for fixed and mobile services. The Intraway service works by emulating a subscriber’s perception of the experience they receive when using video streaming and other applications that place high demands on the network.

Lucas Lodeiro, co-founder and chief innovations officer at Intraway, said the company is excited to be selected by Telefónica -- an operator that holds a reputation as a provider of “best in class services” on a global basis, and which is becoming a reference point in the “ever changing landscape of service providers.”

Telefónica agreed the deal in a bid to “understand the most demanding IP services today around broadband services,” Casado explained. Such knowledge will “ultimately lead us to bring the best quality of experience over our networks, in all locations,” he added.

The operator created its GCTO divisions in 2015, in a move it said would improve group-wide decision making in the areas of technology, speed, simplicity, and efficiency and reliability in network installations.

For more:
- see this Intraway announcement

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