Telepak beefs up order management system
Telepak Networks is expanding its use of NetCracker's BSS/OSS solutions suite to support the implementation of an end-to-end service order management system that will enable automated service fulfillment and faster order processing with greater accuracy.
Providing services to clients in the southeastern United States, the operator will further leverage NetCracker's solution suite to include service information management, service order management, and service inventory capabilities.
This added functionality will provide Telepak with a real-time, end-to-end view of each order as well as enhanced order processing automation.
It will also eliminate redundant data entries and improve the ability to analyze and share information for more informed decision making.