TM Forum’s latest Revenue Assurance Maturity Model Survey reveals that mobile operators are the most mature in their approaches to revenue assurance.
As a group, the 19 mobile operators polled scored 36% higher than their fixed-line counterparts across all the measured dimensions, with an average score of 3.55 out of a possible 5.
The need to generate higher revenues while rapidly rolling out new services and technologies drives mobile operators’ rapid adoption of revenue assurance principles.
The study focused on five dimensions of revenue assurance: organization, people, influence, tools, and process.
