Unified communications – Business gets personal and dynamic

Offering mobility and unified communications (UC) as operator-managed services provides a range of benefits for service providers and enterprises. These include: increased efficiency; the handling of global daily operations; and reduced environmental impacts through having less need for business travel.


Service providers will have an opportunity to supply cost-efficient, scalable and secure enterprise services with QoS support. Key enablers for this evolution include further adoption of web technologies, mobile devices, mobile applications and IMS-based infrastructures. The operator-managed services approach will enable service providers to add additional revenue, value and differentiation to their offerings.


For enterprises to get the full benefits of UC, they require network-based UC services offering mobility and security. IMS provides flexibility and offers quality-control, plus necessary security and authentication to address the needs of enterprise customers effectively.