Vodafone 360 condemned by Funambol

While praising Vodafone 360 as a great idea, Hal Steger, the vice president of marketing at Funambol, added that its implementation was poor. The mobile synchronisation firm points to problems with 360's aggregated address book, cloud back-up service and poor customer experience as evidence of its lack of development.

Funambol claims that, since Vodafone launched Vodafone 360 in September 2009, the service's dedicated online forum has been flooded with complaints from user. These centred on synchronising handsets with Web-based email accounts, and synchronising social networking contacts and updates between devices and its cloud-based back-up service.

"You're better off not operating a sync service at all than offering a mediocre one," said Steger. Article

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