Zamora rises as Convergys MD for Apac, EMEA

Convergys has promoted Marife Zamora to managing director for Asia Pacific, Europe, Middle East, and Africa for the company’s customer management business. 
Zamora will lead Convergys’ international customer management business and oversee 37,000 employees throughout contact centers in the United Kingdom, India, and the Philippines. 
Previously, Zamora served as the first country manager for the Philippines, managing Convergys’ burgeoning presence there from its first contact center in 2003 to its 17th contact center and 25,000 employees today.

Suggested Articles

Wireless operators can provide 5G services with spectrum bands both above and below 6 GHz—but that doesn't mean that all countries will let them.

Here are the stories we’re tracking today.

The 5G Mobile Network Architecture research project will implement two 5G use cases in real-world test beds.