Why is it a turkey?
Verizon Wireless launched Research In Motion's BlackBerry Storm to great fanfare in November 2008. Early sales looked strong for RIM's first touchscreen BlackBerry. Then the reports and reviews started filtering in, and the consensus was fairly clear: the Storm was pretty buggy. It froze randomly, had difficulty switching from portrait mode to a landscape view, and was just unresponsive. The device did not have WiFi capabilities and some users didn't like the mechanical feel of the device's keyboard, which was designed to provide tactile feedback. Rumors started brewing that a software update was already in the offing.
In late January, RIM co-CEO Jim Balsillie told the Wall Street Journal that software glitches were part of the "new reality" of handset manufacturing. Even more revealing, however, was that unnamed sources close to the launch said Verizon and RIM had rushed the Storm to market despite the glitches.
In May Verizon rolled out a software update for the Storm, which helped ease many of the user complaints. While it's difficult to argue that a device that sold more than 1 million units within, roughly, the first two months of its debut can be considered a flop, RIM quickly went back to the drawing board and introduced a successor, the Storm2, less than a year later.