Apple iPad users complain about WiFi connectivity

Apple sold more than 300,000 iPads over the weekend, and now the company's support forum is being inundated with user complaints iPad WiFi worriesregarding the device's inability to maintain a strong WiFi connection. Apple has acknowledged the problem.

A thread titled "Weak WiFi Pages" has more than 10,000 views as users complain of weak signals and the iPad's continuous request for re-authentication to a secure wireless router after users successfully connect.

Apple has posted a Knowledge Base article addressing the issues and making suggestions to correct the connectivity problems. The article indicates that third-party routers supporting both the 2.4 GHz and 5 GHz bands might cause connectivity issues, and it suggests users set up different SSIDs for each band's network to ensure that both networks use the same security type.

Other tips Apple suggests include: Updating the router's firmware, changing the router's location, setting the router to operate on the 802.11n standard, changing the router's security encryption and renaming the network.

For more:
- see this PCMag article

Related articles:
Apple sells 300K iPads on first day
iPad sales renew questions about AT&T's 3G readiness
Apple details iPad 3G pricing gauge


Like this story? Subscribe to FierceWireless!

The Wireless industry is an ever-changing world where big ideas come along daily. Our subscribers rely on FierceWireless as their must-read source for the latest news, analysis and data on this increasingly competitive marketplace. Sign up today to get wireless news and updates delivered to your inbox and read on the go.