Clearwire's mobile WiMAX service went dark on Tuesday for approximately five hours in Texas, Oregon, Las Vegas and Boise, Idaho. Sporadic outages also occurred in Chicago and Seattle.
"During network maintenance we encountered a software glitch that impacted service for Clear and MSO customers alike in certain markets," Clearwire said in a statement to Multichannel News. "The issue has since been resolved and service has been restored. This was a network issue and customer equipment was not affected."
Comcast launched its High-Speed 2go offering in Seattle and Chicago while Time Warner introduced services in Dallas. The two MSOs have equity stakes in Clearwire and are reselling Clearwire's service.
According to Clearwire, the problems in Texas, Oregon, Las Vegas and Boise were related to a software upgrade Clearwire was conducting on certain Motorola infrastructure. In Seattle and Chicago, the outages occurred in single cell sites and weren't related to the Motorola software upgrade issues, Clearwire said.
For more:
- see this Multichannel News article
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