> Self help features on mobile phones help carriers save money on customer service calls. Article (WSJ sub. req.)
> Verizon Wireless is taking some heat across many blogs over a report that they usually quote the wrong price for data roaming fees when a new user calls customer service. Article
> New LBS Loopt feature lets users share information with friends on other networks. Release
> > Nokia is launching two new luxury phones in Europe. Images
And Finally... Verizon Wireless provides free calling for the U.S. troops during the holiday season. Release