Apple offers iTunes credit to make up for iPhone activation delays

Apple is offering customers who have faced delays in activating their new iPhone 3G S an apology by giving them $30 in iTunes Store credit. 

The company began notifying customers Sunday that if they were having trouble activating their new iPhone they might be in for another two days of waiting due to "system issues and continued high activation volumes." Reports of activation delays began filtering in almost immediately after the iPhone 3G S went on sale Friday morning. 

"We hope you will enjoy this gift and accept our sincere apologies for the inconvenience this delay has caused," Apple said in the email.

Last summer, when the iPhone 3G launched, the crush of customers trying to activate their phones overloaded AT&T Mobility's activation servers, which eventually crashed. Apple said it sold more than 1 million iPhone 3G S units over the weekend. An AT&T spokeswoman did not respond to a request for comment at deadline. 

For more:
- see this CNET article
- see this Wired post

Related Articles:
AT&T backtracks, offers break on new iPhone pricing
AT&T already sold out of iPhone 3G S pre-order stock
Apple unveils new iPhone, AT&T reaffirms wireless margin outlook
Apple unveils iPhone 3G S, available June 19

Suggested Articles

T-Mobile CEO John Legere and President and COO Mike Sievert held phone calls with FCC commissioners shortly after Chairman Ajit Pai circulated his draft…

Global sales of 5G smartphones are forecast to hit 160 million next year, but that growth hinges in part on Huawei, and on China meeting aggressive 5G targets…

T-Mobile has opened a new lab to test how devices, including 5G smartphones, perform on the operator’s network using a range of current and future technologies.