Apple is offering customers who have faced delays in activating their new iPhone 3G S an apology by giving them $30 in iTunes Store credit.
The company began notifying customers Sunday that if they were having trouble activating their new iPhone they might be in for another two days of waiting due to "system issues and continued high activation volumes." Reports of activation delays began filtering in almost immediately after the iPhone 3G S went on sale Friday morning.
"We hope you will enjoy this gift and accept our sincere apologies for the inconvenience this delay has caused," Apple said in the email.
Last summer, when the iPhone 3G launched, the crush of customers trying to activate their phones overloaded AT&T Mobility's activation servers, which eventually crashed. Apple said it sold more than 1 million iPhone 3G S units over the weekend. An AT&T spokeswoman did not respond to a request for comment at deadline.
- see this CNET article
- see this Wired post
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