AT&T Mobility (NYSE:T) said that over the next two to three weeks it will filter out a patch to fix an Alcatel-Lucent (NASDAQ:ALU) software bug that affected some users' data upload speeds. AT&T first identified the problem earlier this month along with the equipment maker.
The carrier said that the issue affects around 2 percent of its subscriber base, a figure that includes iPhone users and others--which works out to 1.8 million subscribers out of AT&T's 90.1 million total customer base. The problem, which slowed some users' data uplink speeds to around 100 Kbps, only affected HSUPA service and only in markets served by Alcatel-Lucent equipment.
AT&T declined to comment on how much the software fix will cost.
The glitch is the one of a series of technical snafus suffered by AT&T and iPhone vendor Apple (NASDAQ:AAPL). Apple came under fire for antenna problems related to its iPhone 4, and offered customers free bumper cases to mitigate the issue. Apple also said it had been incorrectly calculating the number of bars available for cellular service on the iPhone, and issued a software patch to fix that.
For more:
- see this Reuters article
- see this Bloomberg article
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