BlackBerry customers experience outages

While BlackBerry users feared disruption of their service in light of NTP's injunction move to shut down Research In Motion's service, outages happened anyway this week because RIM was upgrading software. Several customers with Cingular, T-Mobile, Verizon Wireless and Sprint Nextel service reported delays, outages and problems with their BlackBerry Internet Service. Meanwhile, in an effort to heal public perception around the whole patent fight, RIM placed an advertisement in several newspapers this week thanking its supporters and also saying the patent system is in need of change. Of course, Visto, which has been using the patent office to its advantage, says the patent system works great!

For more information about the BlackBerry outages and Visto's remarks about the patent office:
- take a look at this piece from CNET
- read this article from IDG News Service