Cingular Wireless introduced Cingular OfficeReach, an integrated communications management solution that allows businesses to administer their wireline and wireless services as one system to help control telecom costs. OfficeReach is a voice-based Virtual Private Network (VPN) that enables business customers to manage their communications platforms through a suite of tools, including one number service, customizable call management, private numbering plan and zone billing. OfficeReach is integrated directly into a company's existing telephone network and uses a database-driven, intelligent platform. Cingular says OfficeReach requires no capital investment in PBX infrastructure so trunk line and PBX investments are minimized while the organization grows.
We're starting to see a big emphasis from carriers on helping enterprises control telecom spending. Sprint quietly rolled out a voice feature for both wireless consumers and business users called Sprint to Home that allows customers to designate a wireline number for unlimited calling for $5 a month. Business users of Mobile to Office pay $8 a month and can call a designated wireline business or residential number on an unlimited basis.
For more about Cingular's OfficeReach service:
- check out this press release from Cingular