The Utility Consumers' Action Network, a California consumer advocacy group, filed complaints yesterday claiming that Cingular Wireless and Sprint have tricked subscribers into overpaying for some services. The group said the complaints were part of a larger pattern by wireless carriers of using confusing billing practices for advanced mobile data services. Cingular and Sprint said they had not seen the complaints yet, but disputed the accusations, saying their billing practices are transparent and fair.
For more on the complaints against Cingular and Sprint:
- see this story from CNET