CTIA: 93 percent satisfied with mobile service

CTIA President and CEO Steve Largent released the latest figures from CTIA's polls, which provide some metrics as an introduction to each CTIA show. Of the 1,000 polled wireless users, 93 percent of subscribers said they were satisfied with wireless services, which is up from 80 percent last year. That is a stunning figure, and proof perhaps that the industry is over the majority of its early customer service issues. Largent announced that 68 percent of polled users believed adding government regulations will it make their wireless service worse or have no effect, while 69 percent said they believe it will make their service more expensive. -Brian


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