GeoLinks employees are literally putting out fires as they strive to replace damaged telecom sites throughout the area where fires are destroying homes and threatening lives in Southern California.
The company, based in Camarillo, which is in Ventura County, has been working around the clock since the Thomas Fire started on Dec. 4. At times, workers have used the fire extinguishers stored in emergency packs in company vehicles to douse hot spots they see along the way to fixing infrastructure.
As of Dec. 14, the GeoLinks team—some of whom have lost or damaged homes—had repaired 12 sites that were destroyed throughout Ventura and Ojai, accounting for more than 500 square miles of coverage area. The company uses licensed and unlicensed gear from Mimosa Networks.
“A lot of our employees live in these communities,” and they were evacuated, including one employee who was still working remotely even though he lost everything he owned, said GeoLinks employee Lexie Olson, who had to be evacuated in the middle of the night but whose home is still standing. “It’s something that is impacting our direct community in every way. It’s pretty intense.”
The company is in close communication with fire, police and National Guard teams so they know when it’s safe to go into a particular area for repairs. On Thursday, the fire took the life of a fire apparatus engineer from San Diego, the second death attributed to the blaze.
Olson estimated 40 GeoLinks people are out working in the field; the company employs about 60 and growing. In some cases, the GeoLinks gear was up and running and able to provide internet service to customers even before their electricity was restored, GeoLinks President Ryan Adams told FierceWirelessTech. That said, "we’re never going to put our employees in dangerous situations where we think they can get hurt,” he added.
Adams and CTO/co-founder Ryan Hauf were watching the situation as it started to unfold last week. “We felt it was our duty to assist folks,” to get back to normal as soon as possible, Adams said. “Our team has been working around the clock” with folks sleeping in the office and cars—but not for long. “We realize we have a responsibility as a telecommunications company to make sure that people have the ability to communicate.”
Adams said the service provider needed a workhorse and something that would support backhaul as well. “We’re big fans of the Mimosa brand,” he said. "We keep a really healthy stock of Mimosa equipment on hand."
Mimosa’s gear works at 11 GHz licensed and 5 GHz license-free. Depending on the situation, a service provider could get Mimosa's low-cost gear in the 5 GHz band out into the field right away, according to Mimosa co-founder and CMO Jaime Fink. Alternatively, if a client has more time, they can apply for a 11 GHz license, which may take three to four weeks per link.
Positioning itself as a disrupter going up against the "big four" carriers, GeoLinks was founded in 2011 and started offering fixed wireless internet to rural homes and people in the area who previously didn’t have access to high-speed internet, according to Adams. GeoLinks' customers include residential and business customers; the company got its start in Ojai, which its where co-founder and CEO Skyler Ditchfield was born and where many employees live.
Ojai, population around 7,461, has been particularly hard hit by the fires.
Knowing that the weather and conditions could change in an instant, they're watching things closely. “Fortunately we have the best fire departments, we have the best rescue crews and first responders,” Adams said. “I can’t say enough about the way Ventura County has come together.”