Cricket provider Leap Wireless (NASDAQ:LEAP) said it suspended sales of its Huawei Mercury Android smartphone in order to correct a problem with the gadget's software.
"We identified a software issue on the phone relating to memory," said Leap spokesman Greg Lund. He declined to provide additional information on the glitch, including how it affected the phone. He said that a "small percentage of users" were affected by the glitch.
Due to the problem, Lund said Leap suspended sales of the device. He said the carrier and Huawei have developed a software fix that is "nearly complete in testing." He said the companies expect to roll out the software patch to existing customers as early as tomorrow and that after the patch is ready, Leap would resume sales of the Mercury.
Lund declined to say how many Mercury's Leap has sold, or how many customers are affected. "It's been a top selling device for us, so there are many," he said.
Leap introduced the Mercury last year and sells it for around $230.
Such software glitches are relatively common in the mobile industry, particularly in newer, more advanced smartphones.
Leap commits $900M over three years to Apple for iPhone
Leap Wireless to launch prepaid iPhone
Largest carriers lost combined 52,000 postpaid subs in Q1
Leap to overhaul service pricing plans in 2nd half of 2012