According to a recent report by Compete, most wireless shoppers don't want more devices, services or applications since 59 percent of respondents to a survey said they were content with their carrier's selection. The survey also found that 75 percent of consumers rank the price of a device and 69 percent rank the customer service of a carrier as more important than whether a device can be moved to another carrier's network.
For more on Compete's survey:
- read this press release
- also read this editorial from FierceMobileContent