SPOTLIGHT: India's operators can't meet QoS benchmarks

Both mobile and basic service operators have not met the Telecom Regulatory Authority of India's QoS benchmarks. BSNL was the only mobile operator that failed to meet the parameters for good voice quality. However, most of the mobile service providers were not up to snuff for the faults per 100 subscribers. Bharti Tele-ventures, with its Uttar Pradesh-east (2.30 percent), Assam (5.53 percent) and North East (6.50 percent) recorded the lowest, which was way below the regulator's benchmark of less than 1 percent. The organization also found that operators have not met the 99 percent under CSR. BSNL had 88 percent, Orissa had 88 percent, Rajasthan had 89 percent. Release

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