According to a recent report from J.D. Power, 81 percent of mobile customers said their problems wereÃƒâ€šÃ‚Â "resolved in a timely manner." The survey polled some 10,500 wireless customers who had customer care interactions within the previous year. The survey also found that T-Mobile USA is still the top-rated carrier for customer satisfaction, which marks six years as the top carrier according to the survey. AT&T came in second followed by Verizon Wireless, Alltel and then Sprint Nextel.
For more on the survey:
- read this press release