Verizon touts RootMetrics win in New York state just before suffering network outages

Verizon once again touted its performance in a RootMetrics test of mobile networks, crowing in a Wednesday press release that it had the top-performing wireless network in New York. The nation's largest carrier said the report marked the fifth consecutive time it earned the top overall score in the region, and said its network ranked first in speed and data performance and tied for first in reliability, call and text performance.

A little later that day, though, New York's WABC reported that Big Red customers began to report they weren't receiving data service after network outages in and around Manhattan. A Verizon spokesman confirmed the disruption to WABC, saying they began to occur "a little after 7:30 this morning in Midtown and Upper Manhattan, the Bronx, Westchester, Rockland and Putnam Counties." The carrier suspected a hardware failure and service was restored around 9 a.m.

The disruption didn't appear to be nearly as large as T-Mobile's outage earlier this week, of course, which appeared to occur nationwide. But it was the latest reminder that like any technology, mobile networks are prone to vulnerability. Even those that win awards. Article

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