Telefónica's O2 UK partnered with Jasper Wireless to build and deploy a machine-to-machine platform that will automate the device connections to the operator's cellular network.
The company said that Jasper's cloud-based management platform will enable its M2M customers to quickly roll out connected devices and then manage them in real time.
"We are witnessing a myriad of new connected devices from vendors and partners across every industry," Gilli Coston, head of M2M for O2 UK, said in a statement. "With Jasper's platform we can capitalise on this growth, providing our customers with enhanced services, such as instant activation, real-time diagnostics tools, and detailed billing and usage reports, which in turn allows us to guarantee exceptional customer support."
Cindy Patterson, executive vice president of worldwide sales at Jasper Wireless, said: "This agreement sees Jasper expand its existing relationship with O2 UK, and allows it to provide device partners with highly configurable M2M management."
This move was not, according to Coston, to use the Jasper M2M platform to gain additional revenues from its customers. "It's really about improving and giving a great customer experience and therefore enabling this market to grow more, and enable our business and customer business to have confidence to keep growing," she told Mobile Europe.
Coston added that the decision to automate M2M using the Jasper Wireless system was spurred, in part, by one customer who had previously felt the ability to scale O2 UK's existing M2M service had been limited by the technology then in use. "That customer actually said to me, 'This is the holy grail that we've been looking for, and have scoured the market for.'"
- see this O2UK release
- see this Mobile Europe article
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