Mycom, Iptego team up for CEM solutions
OSS provider Mycom and SIP mediation specialist Iptego have joined forces to develop a range of customer experience management (CEM) tools.
The CEEM products will provide SIP-based services assurance for NGN, IMS and Pre-IMS services.
They will use Iptego's SIP mediation platform Palladion combined with Mycom's NIMS-PrOptima service assurance platform.
The first product developed under the partnership will be an end-to-end VoIP customer assurance solution.