Mycom, O2 tandem bear fruit

O2 has clinched the top spot in the latest JD Power Customer Satisfaction Survey of UK Mobile and Fixed Broadband.

According to the company, its use of Mycom’s NIMS-PrOptima Performance Management software solution has been helping it improve its network performance over the past five years.

Allowing full end-to-end performance management of the network, NIMS-PrOptima is deployed across O2’s 2G, 3G, radio, packet core and soft switch networks.

Delivered interfaces have ensured seamless synchronization with Nokia and Ericsson 2G & 3G equipment, facilitating and empowering O2 engineers to achieve very high standards in the quality, performance and reliability of their network.