O2 has clinched the top spot in the latest JD Power Customer Satisfaction Survey of UK Mobile and Fixed Broadband.
According to the company, its use of Mycom’s NIMS-PrOptima Performance Management software solution has been helping it improve its network performance over the past five years.
Allowing full end-to-end performance management of the network, NIMS-PrOptima is deployed across O2’s 2G, 3G, radio, packet core and soft switch networks.
Delivered interfaces have ensured seamless synchronization with Nokia and Ericsson 2G & 3G equipment, facilitating and empowering O2 engineers to achieve very high standards in the quality, performance and reliability of their network.
