Orange has renewed its deal to provide managed services to Japan Tobacco International (JTI) for another five years.
The $100 million (€74.9 million) outsourcing deal maintains Orange’s role as the main provider of JTI’s telecom infrastructure and services in 50 countries. The telco currently manages JTI’s LAN and WAN, data and voice traffic, applications, security, remote access, call centers and IP telephony.
Helmut Reisinger, Orange Business Services senior vice president for Europe, says the firm’s business continuity plans played a key role in the renewal, enabling JTI to remain connected through a massive earthquake in Japan and the Arab Spring uprising in Egypt in 2011.
JTI chief information officer Diego De Coen says Orange was made to work for the new contract, despite the firms having a 17 year relationship. The telco “proved again that its competitive strength, unmatched global reach and comprehensive portfolio made it the best choice,” he explains.