Report: Commuters demand better connectivity on public transport

"Always on" connectivity is the most appealing concept for commuters in London, New York, São Paulo and Shanghai, according to the latest Ericsson ConsumerLab report. On a weekly basis, consumers across the globe spend 20 per cent more time commuting than on more pleasurable activities such as socialising. They perceive connectivity to be a basic requirement when commuting, but believe that transport providers are not meeting this requirement. Around 82 per cent of commuters in London and 79 per cent of commuters in New York also use travel-related apps to plan their commute more efficiently. Report

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