1. ‘Widgets’ will become the key to harnessing power of the mobile web.
All device vendors now see potential opportunities in offering widgets since these applications enable them to enhance the value of their devices and complement revenues from handset sales. It is becoming clear that, in developed markets, handset vendors can no longer rely on mobile phone sales to sustain growth. They will have to look at other opportunities, such as playing a role in enabling content creation and offering services through application stores, the internet, and ‘widgetization’.
2. Fixed broadband operators will experiment with new business models in a bid to end the “arms race” of increasing speeds and declining prices.
The recent history of broadband in mature markets has been characterized by a sort of broadband “arms race” of increasing speeds and declining prices. Operators must now face up to the need to grow revenues in saturated markets. The major effect of declining prices and increasing bandwidth has been the emergence of mass markets for the consumption of on-line video and music, which other players are now better placed to profit from.
3. North American pay TV revenues will peak in 2010.
Global pay TV subscription revenues will start to decline from 2012 as operators convert subscribers to triple-play bundles. North American revenues will peak in 2010 and Western Europe will do likewise in 2011.
4. Mobile operators will make small steps towards a de facto functional separation in order to position themselves to address the demand for 3rd party connected devices and applications.
Unless operators give full autonomy to wholesale units, we believe they will be too slow to succeed in shifting internal mindsets. We believe retail businesses need to be seen as just another customer of the network operations, albeit a so-called friend with privileges. Only in that way, do we think operators will be able to fully address the undeniable and sizeable opportunities that exist on a wholesale level.
5. Mobile LTE commercial launches will slip to 2013/2014 but LTE’s role as a provider of rural broadband connectivity will gain momentum.
2010 will be a year of further LTE trials and progress towards commercial services is likely to be slow. Informa expect only a handful of cautious early forays from the likes of Verizon and NTT DoCoMo towards the end of the year. Mobile LTE commercial launches in GSM-only markets will slip back to 2013-2014 as HSPA+ comes into the market.
6. IPTV operators will embrace ‘over-the-top’ TV and open Internet apps.
Following years of promise but little activity, there are now an increasing number of ways that content providers will be able to reach the TV. These include open specifications such as Canvas and HBBTV, via connected devices such as the Xbox 360 and via initiatives within the CE industry, such as Yahoos Connected TV initiative. Many of these initiatives should be commercially launched by 2011, if not 2010.
7. Operator app stores will struggle to compete with handset-manufacturer initiatives; Android will emerge as a worthy competitor to the iPhone.
Operators will be the ones that most struggle to make a success of their application stores, unable in most cases to compete with Apple and other vendors in global reach, brand coolness and agility. Their biggest chance of retaining a significant role in the mobile applications value chain will be as billing enablers, since most handset/OS vendors realize they need carrier billing to get downloads going on their app stores. Beyond Apple, Google will be the vendor to make the greatest headway with its Android Market, possibly matching or even exceeding the App Stores success.
8. Network sharing and outsourcing will gain in popularity as the drive towards cost-control intensifies but the network itself will remain a key point of differentiation for operators.
Expect further infrastructure sharing announcements during 2010 as operators attempt to extend coverage and reduce costs. Both network sharing and outsourcing will continue to gain momentum as mobile operators seek to reduce their capex and opex burden. Each of these individually is already an established trend but we can also expect to see more variations on a theme where the two approaches are combined.
9. Enhanced address books will become a focus for mobile operators and handset manufacturers
Mobile operators and handset vendors are poised to follow Vodafone, T-Mobile and Motorola in enabling enhanced-address-book services for mobile subscribers. These will be made available by the mobile operators as an application that is pre-loaded onto the device or downloaded over-the-air, and by the handset vendors as a native feature (typically as part of the Rich Communications Suite project). Mobile operators will launch enhanced address books as a focal point around which to aggregate a range of community, messaging and content services and seize back the initiative from online brands.
10. HDTV will reach tipping point but platforms still need to increase channels to win over subscribers.
HDTV is finally taking off, but platforms need to ensure that they have a critical mass of channels to guarantee its success. For example, BSkyB offers 35 HD channels, and the service has enjoyed successful take-up. Other countries are increasing their HD channel choice, but still need to win over subscribers. Providing only a handful of HD channels is not enough to make for a successful package.