Cerillion Technologies has completed implementation of its convergent customer relations management and billing solution for Sweden-based Spring Mobil.
Based on femtocell technology, Spring Mobil’s fixed-mobile convergence service offers dedicated GSM networks to enterprise customers.
This enables the customers to use a single GSM handset as an internal phone extension at work and as a standard mobile phone outside the office.
The Cerillion solution enables Spring Mobil’s sales and customer service staff to manage the complete order-to-cash lifecycle efficiently, while corporate end-users have the flexibility to administer their own services and virtual PBX using the online self-service interface.