All 3 major Indian carriers see increased ARPU in latest quarter

The recent financial results of Indian telcos Bharti Airtel, Reliance Jio and Vodafone Idea reveal major gains because of the tariff hike for the prepaid segment announced last year in November-December. Even so, both Reliance Jio and Vodafone Idea have lost subscribers in the last financial year, while Airtel is the only telco to have gained new subscribers.

All three telcos have reported an improved Average Revenue Per User (ARPU). Airtel has reported the highest ARPU of INR178 ($2.29) per user per month in March 2022, up from an ARPU of INR145 in March 2021. On the other hand, Reliance Jio and Vodafone Idea report ARPU of INR167.6 ($2.16) and INR124 ($1.59), respectively.

Subscriber base up and down

Regarding subscriber growth, Vodafone Idea reported a loss of subscribers from 247.2 million in the quarter ended December 2021 to 243.8 million in the March 2022 quarter. Reliance Jio also reported a drop in the number of subscribers from 421 million in the December 2021 quarter to 410 million in the March 2022 quarter. Airtel emerged as the only service provider to have reported an increase in the subscriber base from 355 million in the December 2021 quarter to 359 million at the end of March 2022.

It is intriguing that Reliance Jio has lost subscribers in spite of the launch of JioPhone Next in November last year. The smartphone was positioned to help Jio realize its ambition of having 500 million subscribers on its network. For the last financial year, Jio’s subscriber base has come down by 16 million. This loss of subscribers is mainly because of Jio’s strategy to let go of inactive and low-value subscribers from its network. 

India chart

Revenue and profit 

Overall, Airtel has posted improved results when compared with its peers. The company has reported 164% increase in profit at INR20080 million ($258 million) for the quarter ending March 2022 while it has reported a consolidated profit of INR42550 million ($548.5 million) for the entire financial year.

Jio Platforms, the parent company of Reliance Jio, recorded an increase of 14% in profit of INR43130 million ($556 million) in the March quarter when compared with the December quarter profit of INR37950 million ($489.26 million). It reported gross revenue of INR958 billion ($12.6 billion) in the FY22 up by 17.1%. The service provided the net profit for the financial year 2022 was INR154 billion ($2 billion). 

On the other hand, Vodafone Idea is the only loss-making private telco in India now. The service provider narrowed its loss from INR7,2341 million ($932.4 million) in the December quarter to INR6,5449 million ($843.57 million) in the March quarter.

The home front

Home broadband is emerging as the new battlefield between telcos, especially Jio and Airtel. While Airtel grew its subscribers for home customers from 4.1 million in the third quarter to 4.4 million in the fourth quarter of FY22, it recorded a small drop in ARPU for this segment from INR657 ($8.46) in the December quarter to INR650 ($8.38) in the March quarter of FY22. Jio emerged as the leader in this segment with 5 million subscribers. 

Airtel made key gains in the last financial year. It emerged as the only service provider to have gained subscribers and also recorded the highest ARPU.

This financial year the service providers are focused on the upcoming 5G spectrum auction and the commercial launch of 5G services later this year. As a result, there is likely to be an increase in the capital expenditure for all telcos in the current financial year.