Yesterday the FCC fined five wireless carriers a total of $132,000 for not addressing complaints submitted to the FCC by consumers. AT&T failed to respond to 24 complaints and the FCC charges a base fine of $4,000 for each complaint that goes unaddressed, which means the carrier will have to forfeit $96,000 in fines to the commission. The FCC served AT&T with the complaints in April 2007.
Alltel Wireless failed to address four complaints and has been fined $16,000 for not responding to complaints from last April. The now defunct MVNO Amp'd Mobile has been fined $8,000 for not responding to two complaints from last April. Sprint Nextel has been fined $4,000 for not responding to one complaint and Cricket is being fined $8,000 for not responding to two complaints.
For more on the complaints:
- read this release about Amp'd Mobile
- read this release about AT&T
- read the notice about Alltel
- read this release about Sprint
- read this notice about Cricket