A recent spate of news reports indicates that not all iPhone 3G customers are happy with their experience. Although the phone has been lauded for its faster Internet speeds and its downloadable apps, some consumers say that the device's battery consumption is too high as is the rate of dropped calls.
AT&T spokesman Mark Siegel says that Apple and AT&T are working to ensure users have a great experience with the iPhone 3G and the device has not been a tremendous source of complaints.
Michael Gartenberg, an analyst with JupiterResearch, says that the iPhone 3G's struggles are due to its popularity. A large number of new users can degrade the wireless service and 3G access, and downloadable applications can cause users to run down their batteries faster than they would on other phones.
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